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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Kowan Smith

Kowan Smith

July 31, 2026

5  out of  5
rating by Kowan Smith
"Lawana was excellent in helping with my insurance policy i think based on her performance she deserves a raise."
We responded:
"We truly appreciate the kind words! Our State Farm team here in Pleasant Ridge always strives to do our best — thank you for noticing.

Natalie Gajewski - State Farm Insurance Agent"
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Matthew Dykzeul

July 30, 2026

5  out of  5
rating by Matthew Dykzeul
"Update!!!!!!!!!!!
Just when I didn’t think it could get any better. Natalie and her colleague LaShawn were phenomenal when life hit you within unexpected turn of events. They were right here for me in a moment where we have to watch every penny we spend they were able to save me dollars and this time I went into the branch itself where I was greeted by the warmest of smiles and a cool glass of water on this hot day. Both of these ladies went above and beyond In customer service today. And this is no exaggeration when I mean, they truly brightened up my whole day. Thank you so much ladies for everything. You’re truly a blessing. Kind regards, Matthew.

Wow! Heather has gone above and beyond countless amounts of times I’ve called her with every situation that I’ve ever had between the kids getting new cars me getting new cars, My Wife thinking right now is the best time to buy a house “after “making sure that I’m gonna get the lowest prices. She is an asset to this company add 100% the reason that I stay with State Farm Heather if you see this, thank you for all you do and I’m sure I’ll call you Monday with more shenanigans."
We responded:
"We appreciate you taking the time to share such a thoughtful review. We are proud to have you as part of our State Farm community!

Natalie Gajewski - State Farm Insurance Agent"
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John Allen

July 30, 2026

5  out of  5
rating by John Allen
"I had a policy review with Artur, who was patient to explain my coverage and did try to upsell on additional coverage that I didn't need."
We responded:
"Thank you for being a valued part of the Pleasant Ridge State Farm community. We love serving customers like you!

Natalie Gajewski - State Farm Insurance Agent"
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DVH

July 20, 2026

5  out of  5
rating by DVH
"Usually there is seldom anything positive coming from paying insurance (or taxes) but honestly, working and speaking with this agent (specifically LaWana) is always a pleasure. If there is a hiccup, they have a cure. They are highly recommended in my eyes! Outstanding."
We responded:
"Thank you very much! Your feedback is a great reminder of why we love what we do. It's always a pleasure helping with your insurance.

Natalie Gajewski - State Farm Insurance Agent"
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Alichia

July 10, 2026

5  out of  5
rating by Alichia
"Had a great time talking with Natalie
Everything was fast and easy and so much cheaper"
We responded:
"Wow, thank you! We’re so grateful to have amazing customers like you here in Pleasant Ridge. Thank you for trusting our State Farm office with your insurance needs.

Natalie Gajewski - State Farm Insurance Agent"
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Holly Molnar

July 9, 2026

5  out of  5
rating by Holly Molnar
"LaWana is the best!!! Couldn’t appreciate her knowledge and help. Always a pleasure."
We responded:
"Thank you so much! We’re happy to see your review and thrilled you had a good experience with our Pleasant Ridge State Farm office. Thank you for trusting us with your insurance.

Natalie Gajewski - State Farm Insurance Agent"
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Michelly Duarte

July 4, 2026

5  out of  5
rating by Michelly Duarte
"After trying several times to get my insurance set up, Heather at State Farm in Troy was the one who finally made everything easy. She walked me through the entire process with patience, answered all my questions, and made sure everything was done correctly.

She helped me with my own insurance and also with my friend’s car insurance. Her professionalism, knowledge, and excellent customer service truly stand out. She genuinely cares about her clients and knows how to treat people with respect.

I highly recommend Heather to anyone looking for an insurance agent who is reliable, professional, and goes above and beyond to help. Thank you for making the whole experience so smooth!"
We responded:
"Thank you for being a valued part of the Pleasant Ridge State Farm community. We love serving customers like you!

Natalie Gajewski - State Farm Insurance Agent"
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Philip Ajlouni

July 1, 2026

5  out of  5
rating by Philip Ajlouni
"Heather is the absolute best most helpful agent. Thank you Heather!"
We responded:
"We appreciate the kind words! Our Pleasant Ridge team is always happy to help. Thanks for choosing our State Farm office!

Natalie Gajewski - State Farm Insurance Agent"
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Gabrielle Smith

June 30, 2026

5  out of  5
rating by Gabrielle Smith
"Heather helped me a lot she got all my questions answered and my insurance rolling. Thank you Heather!!!!"
We responded:
"Thank you so much! We’re happy to see your review and thrilled you had a good experience with our Pleasant Ridge State Farm office. Thank you for trusting us with your insurance.

Natalie Gajewski - State Farm Insurance Agent"
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Jorge Medina

June 30, 2026

5  out of  5
rating by Jorge Medina
"My name is JORGE I’ve been with State Farm for about a year and a couple of months and they have been amazing with Me. They work with Me and there’s a girl there named Heather who is simply amazing. She helps me so much if it wasn’t for her, I’d be late on a lot of things she always reminds me what to sign and pay she does it with complete skill I have a very busy life style so with her help I feel so blessed to have her!! Thank you State Farm !!"
We responded:
"Five stars — thank you so much! We’re so glad you chose our State Farm office for your insurance needs.

Natalie Gajewski - State Farm Insurance Agent"
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Z Clark

June 29, 2026

5  out of  5
rating by Z Clark
"The agents are always friendly and down to earth. But helpful and professional. I really appreciate them. -Natalie, Heather, Will and Abdul.
Thank You"
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Thale Adams

June 29, 2026

5  out of  5
rating by Thale Adams
"I had a very smooth and easy experience with LaWana Felix at State Farm. She was very helpful and professional and made sure I understood everything that was going on and was happy with my overall results. I would definitely recommend her and this particular location when looking for insurance through State Farm."
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Nia Cunningham

June 29, 2026

5  out of  5
rating by Nia Cunningham
"LaWana was a pleasure I called and she helped me with all my needs and she was very attentive!! Ask for LaWana 🩷"
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Detroit Wire Wear

June 29, 2026

5  out of  5
rating by Detroit Wire Wear
"LaWana answered all of my questions and explained PIP coverage very clearly and professionally. She was a joy to work with, and I highly recommend her and her office!"
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Norma Melton

June 29, 2026

5  out of  5
rating by Norma Melton
"LaWana answered all of my PIP questions clearly and was delightful to work with!"
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Scott Nicol

June 29, 2026

5  out of  5
rating by Scott Nicol
"Heather was extremely helpful in getting my insurance up to date and answering my questions about additional insurance

Very easy and delightful to chat with"
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Jonnea Daley

June 26, 2026

5  out of  5
rating by Jonnea Daley
"This Branch always is willing to work with us and they're super nice when they answer the phone. They always have a sense of family and understanding when we were late on bills! I just want to thank this Branch so much for helping us. We used to live super close and now we live out in Clinton Township and even though we're further away, they still are super genuine and responsive when we call and email! When we started our auto insurance journey with other companies, we were paying $600 a month when we found State farm. We were only paying $150 to $200 a month instead. It helped us a lot knowing that there was somebody on our side trying to get us the best rate for all the vehicles and life insurance and property insurance that we have!"
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Dany Blues

May 29, 2026

5  out of  5
rating by Dany Blues
"LaWana was such a great communicator of policy she helped get my bill down … I loved her service."
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Anthony Felix Sr.

May 29, 2026

5  out of  5
rating by Anthony Felix Sr.
"The service here was top notch. LaWana was friendly, understanding and made sure my switch from liberty mutual to State Farm was flawless. She was funny and saved me ALOT MONEY 💰 #inflationwhere"
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Pumpkin

May 5, 2026

5  out of  5
rating by Pumpkin
"Everyone i have spoken with has been a genuine human who just wants to help you get the best deal you can ! 10 stars 🌟"
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Wanda Manning

April 30, 2026

5  out of  5
rating by Wanda Manning
"I met with Artur concerning my life insurance. He was very thorough and even provided information concerning social security."
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Isaac Morgan

April 23, 2026

5  out of  5
rating by Isaac Morgan
"Will did an excellent job of helping me with my insurance needs. He was very professional and able to accommodate my busy work schedule. After shopping around for various quotes, Will me a great deal and save me a nice amount money by suggesting bundling my policies. I appreciate his positive work ethic and attention to detail. I will be referring my family and friends to Will Parker and this agency!"
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Davidson Entity

April 21, 2026

5  out of  5
rating by Davidson Entity
"W. Parker did a great job handling our request and following up today as well. Great service and well spoken. Thumbs up."
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Carol Calvert

April 15, 2026

5  out of  5
rating by Carol Calvert
"Heather is the best - very helpful - let me know about my benefits & explained them very well!!"
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Mira Sankari

April 3, 2026

5  out of  5
rating by Mira Sankari
"Quick and easy amazing service! Thanks LaWana!"